Life at UiPathThe people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
Your Mission Your mission: You will be responsible for managing/processing all parts of licensing for UiPath, providing sensible and accurate information to UiPath’s customers.
You will work in partnership with sales, customers and a collection of internal teams - CSM, TAM, Finance, Accounting, Legal to achieve company success.
- Collaborate with multiple Go-to-Market teams to support licensing-related consultations and contribute to successful sales engagements
- Provide customer support (L1) for licensing and activation inquiries, ensuring prompt resolutions and high customer satisfaction
- Demonstrate commitment to excellence in supporting the sales cycle, delivering customizable license configurations, and assisting our customers with the required technical requirements
- Participate in process improvement initiatives, identifying areas for enhancement and implementing changes to drive operational efficiency
What you'll bring to the team- Fluent written and spoken English
- Ability to quickly adapt to situations
- Flexibility of supporting multiple teams in different time zones as the business requires
- Ability to work both individually and as part of a team
- Problem-solving and analytical skills
- Experience with spreadsheet and other office tools
- Time management skills
- Staying engaged in continuous learning, by developing and maintaining knowledge of the processes, products and services being offered
- Ability to use knowledge of a specific process, product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate team
- Previous experience in a customer/sales service role is desirable
#LI-CS1
Maybe you don’t tick all the boxes above— but still think you’d be great for the job? Go ahead, apply anyway. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
