We are looking for a Content Designer/UX writer to join our Product Content team, helping us create outstanding UI content for all Mews products and features. The ideal candidate will bring demonstrable skills, knowledge, experience and curiosity, collaborating with product, design and research teams to make data-driven decisions about new and existing B2C and B2B content in all Mews products, and to strategize and document content design and strategy in the company.
What You'll Do:
- Craft, write, edit, test and improve microcopy, IA and UI content that helps customers use Mews successfully
- Use data, feedback and UX writing / content design best practices to make informed content choices and recommendations
- Collaborate with product designers, product managers, engineers, researchers and marketing as an active part of the design process for new products and features
- Conduct competitive analyses and usability tests on new and existing content
- Have a solid understanding of UX and implementation processes
- Review, strategize and improve existing content
- Give and receive feedback from design peers, the product team and other stakeholders
- Work with localization teams to ensure that content is translated for global markets
- Work with cross-functional teams in an agile environment
- Actively take part in developing UX and content design by sharing knowledge and best practices
Requirements
- Native English speaker or equivalent
- Minimum 3+ years’ UX writing / Content Design experience
- Advanced facility in writing and proofreading content related to technology
- Experience writing content for web/mobile products
- Excellent communication skills
- Proven ability to use research, data and customer feedback to inform decisions about content
- A portfolio including examples of your work, details of your current or previous team and your personal accomplishments
- Experience in Fintech is a plus
