Are you passionate about technology and enjoy solving complex problems for customers? Do you have experience with financial crime management? Do you thrive on creating innovative solutions and working with cross-functional teams? If you're looking for a dynamic work environment in a fast-growing company, we might be looking for you!
About us:
We are Resistant AI, a fast-moving startup where things happen quickly, and decisions are made just as fast. We believe in taking initiative—better to ask forgiveness than permission—but don't worry, we keep it organized and collaborative. If you love the thrill of building and iterating, you'll fit right in!
And what do we actually do? We protect the AI and automation systems of modern financial services from manipulation and attack. We do so by forensically analyzing everything from the documents submitted by customers to the ongoing behaviors they exhibit while using the service to uncover and prevent serial fraud, synthetic identities, account takeovers, money laundering and as yet unknown financial threats operating at scale. This is our founding team's second startup, and we closed our series A investment round led by Google Ventures, Index and Credo Ventures. More information about us can easily be found here Resistant AI.
Who are we looking for?
We are currently seeking a financial crime expert to serve as the connecting point between our solutions and our clients. You need to understand the AML/fraud landscape and associated regulatory compliance requirements. You will need to learn the technical and business details of our product. It will be your responsibility to design and clearly articulate the value our product will bring to our clients. At Resistant, we call this position Solutions Engineer. The role is based in Prague (location is mandatory), where all of our technical team sits. You will be collaborating with multiple departments to meet customer needs. You will guide potential clients through the technical aspects of our offerings and support their decision-making process to ensure the best fit for their requirements.
Our clients are mainly banks, FinTechs, and other obliged financial institutions.
Key Responsibilities:
- Pre-Sales Support: Partner with clients to understand their needs, demonstrate our solutions, and provide pre-sales support aimed at supporting our Sales team to close deals and expand business opportunities.
- Technical Consulting: Work closely with customers to identify their specific needs and preferences, recommending the most suitable products and services.
- Solution Design: Collaborate with engineering teams to ensure proposed solutions align with customer requirements and that the solution is evolving together with the regulatory, business, and risk landscape.
- Proposal Development: Prepare proposals for technical solutions and services based on client requirements and solution specifications.
- Project Planning: Create detailed plans and timelines for pre-sales activities, including proof of concept (POC), proof of value (POV), and managing POC, POV and RFI/RFP processes end to end.
- Cross-Functional Collaboration: Work with Marketing, Sales, Solution Engineering and Customer Success teams to support customer success and optimize service delivery.
- Industry Collaboration: Attend relevant industry events and stay on top of financial crime regulations and industry trends.
- Additional Tasks: Perform other duties as assigned by management to support overall business objectives.
What Are We Looking For:
- Experience: Proven subject matter expertise in AML and/or Fraud management at a financial institution. At least 2 years in a customer-facing, technical role within pre-sales, consulting, or a similar field. Experience in tech, SaaS, or IT is a plus.
- Communication Skills: Comfortable presenting publicly and a strong ability to explain complex technical information to both technical and non-technical audiences. Professional fluency in English is required. You must be based in Prague but you do not need to speak Czech.
- Problem-Solving Mindset: Proactive and solution-oriented approach to resolving customer needs and improving customer experience.
- Data-Driven Approach: Comfort in analyzing customer data to agree KPIs and success metrics and guide improvements.
- Team-Oriented: Collaborative spirit with the ability to work effectively across multiple departments.
- Organizational Skills: Proven ability to manage multiple projects and customer engagements while meeting deadlines.
- Relevant Network: Contacts from local and global financial institutions, compliance teams, and the overall industry are a big plus.
And what can we offer you?
- Working and developing yourself alongside some of the top professionals in the fieldwith more than 17y of experience
- A culture that values individual intellect as much as teamwork
- A rapidly growing company
- Flexible working hours and home office
- Modern working environment in the center of Prague
- International team and customers
- Occasional work travel around the globe to visit your customers
- Budget to obtain or keep your industry qualifications uptodate (e.g. ACAMS, ICA, ACFCS)
- Working with tech that is preventing crime, making financial systems more secure and ultimately impacts people's lives
- 5 weeks of vacation + sick days
- Team events and sports activities on a regular basis
Got you interested? Send us your CV and let's find out together! We will be happy to chat with you.
