About Cloudsmith
Cloudsmith is the world’s most powerful artifact management platform. Software organizations of all sizes use Cloudsmith to protect and manage their software supply chain. Running at cloud scale in a multi-tenant software-as-a-service (SaaS) model, Cloudsmith hosts repositories that proxy and cache public open-source software (OSS) indexes, providing a platform that organizations can use to scan artifacts for security vulnerabilities, licensing issues, and malware, as well as implement policies that govern the use of artifacts and act as a dependency firewall. We support over 30 formats, with broad support for languages, containers, and operating system libraries. Cloudsmith is built for the enterprise, supporting modern security protocols and providing advanced features for observability, integration, and orchestration. Customers use Cloudsmith as part of their CI/CD build chain, as well as for developer-native distribution of their own artifacts and binaries to end-customers.
We help our customers manage and secure their software supply chain, and improve their developer experience. We are by developers, for developers. Our culture operates with openness and transparency, driven by our ambition to build a great company. We enjoy working with great people and customers. We learn, support one another, and we’re growing. Now is a great time to join us.
The Role
As a Technical Content Producer, reporting to the Head of Demand Gen, you will be responsible for developing and managing a comprehensive technical content strategy that supports our demand generation, customer education, and thought leadership initiatives. The ideal candidate will have a passion for storytelling with a deep technical background, ensuring that complex concepts are communicated effectively to both technical and non-technical audiences.
Key Responsibilities
Content Strategy & Development: Lead the creation of technical content that supports Cloudsmith’s go-to-market strategy, including whitepapers, technical blogs, case studies, eBooks, webinars, tutorials, and product documentation.
Thought Leadership: Collaborate with subject matter experts and senior stakeholders to produce compelling, authoritative content that positions Cloudsmith as the thought leader in artifact management, software supply chain security, and DevOps.
Multi-Channel Content: Adapt technical content for website copy, social media posts, email campaigns, and sales collateral.
SEO & Analytics: Optimize content for SEO and and adjust strategies based on content performance data insights to increase traffic and engagement.
Team Leadership & Collaboration: Manage a team of content writers, freelancers, and agencies, ensuring timely delivery of high-quality content that aligns with marketing goals. Collaborate closely with marketing, product, and sales teams.
Educational Resources: Develop technical guides, video tutorials, and training materials to assist customers in deploying, managing, and scaling their use of Cloudsmith’s platform.
Brand Messaging: Ensure consistency in messaging and tone across all technical content, in line with Cloudsmith’s brand voice.
Skills & Experience Required:
Proven experience in technical writing, content production, and content strategy for software development, cloud, or DevOps.
Strong ability to translate complex technical concepts into digestible, engaging content for both technical and non-technical audiences.
Familiarity with DevOps tools, cloud-native technologies, and software development lifecycles.
Exceptional writing, editing, and communication skills.
Strong organizational and project management abilities, with a keen eye for detail.
Experience with SEO best practices, content analytics, and performance tracking tools.
Ability to manage multiple projects simultaneously and meet tight deadlines.
Previous experience working with senior stakeholders, developers, and technical product teams.
Experience with content management systems (CMS) and technical documentation tools.
Bachelor’s degree in a technical discipline (e.g., Computer Science, Engineering) or equivalent practical experience.
Familiarity with DevOps processes.
Experience producing technical content for enterprise software platforms.
A portfolio of published content that demonstrates technical writing ability.
Benefits, Location & Work Environment
Note: You must be based in Ireland or the United Kingdom and have the right to work independently without requiring sponsorship.
Headlines
- A remote-first position based in Ireland or the United Kingdom
- A competitive compensation package, including equity.
- With comprehensive health, dental, and vision insurance.
- Plus, generous annual leave and flexible working policies to suit your lifestyle.
- Including a professional development budget for conferences and training.
- In a dynamic, innovative, trust-centric, and supportive work environment.
- With the opportunity to shape a fast-growing Series A startup (and beyond).
- Regular [(monthly-ish)] travel may be required for team meetings.
- Regular [(quarterly-ish)] travel may also be required for events and customers.
Health and Wellness
Regardless of your location, we deeply care about our staff's and their families' health and wellness; a sustainable pace is essential. In addition to generous annual leave (PTO), we offer parental leave and health benefits to cover you and your dependents up to 100%. We also offer flexible, family-friendly working policies.
Personal Growth
You will have an enormous opportunity to learn new skills alongside your colleagues, and your continued professional development is essential to us because it's important to you. We will support you with budgets for equipment, training, books, conferences, travel, and certifications. The more powerful you become, the better for all of us.
Hybrid Work
Cloudsmith is headquartered in Belfast, Northern Ireland, and we use our H.Q. regularly for activities like team planning, meets and greets, and sometimes other group activities (like games!). We also hold all-hands offsites in Belfast (or otherwise) thrice yearly, with guest speakers and team activities. Most Cloudsmithers work remotely, close and far, so we rely on our online collaboration tools; Slack is how we work.
About Equal Opportunity
Cloudsmith is an equal-opportunity employer proud to nurture a diverse workplace that welcomes applications from individuals of all races, genders, and ethnic groups. We do not discriminate on age, religion, sexual orientation, citizenship status, military service, or health conditions. We will not tolerate discrimination of any kind within our workforce.
The Final Word
We're looking for someone who can balance technical aptitude with amazing communication skills and is fearless in rolling up their sleeves when needed. We want to hear from you if you're excited to join us in making a lasting impact on the software industry from today until IPO.
