About the role
- Manage the onboarding of new partners, guiding them through the first steps
- Give support to partners providing accurate, valid and complete information, solving questions and problems
- Guide the partners through our internal platform
- Assist partners in the billing process
- Maintain close communications with the Sales Team
- Translate new deals provided by the Sales Team into standardized information for operational purposes
- Follow communication procedures, guidelines, and policies to deliver the best possible service to the partner
About you
- You have 2-4 years of relevant experience in dealing with partners
- Comfortable in a fast-paced working environment
- You have excellent interpersonal and communication skills (both oral and written)
- You are able to handle delicate conversations with a calm, problem-solving approach
- Advanced English and Spanish level.
- You are a go-ahead type of person, organized and motivated.
- Excellent eye for detail and accuracy
Benefits & perks
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Home-office friendly
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with!
- Health insurance
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age, or caring responsibilities. We encourage everyone to apply!
