The Head of Central Billing Recovery Team will play a critical role in ensuring efficient and timely billing and recovery of payments for all our hospitals. This individual will be responsible for leading a team of billing and recovery specialists, developing and implementing effective billing and collection processes, and overseeing all aspects of the revenue cycle management process.
Key Responsibilities:
- Lead and manage a team of billing and recovery specialists to ensure accurate and timely billing for all services provided across our 23 hospitals.
- Develop and implement effective billing and collection processes to maximize revenue collection and minimize bad debt.
- Oversee all aspects of the revenue cycle management process, including insurance verification, coding and classification, claim submission, and patient collections.
- Analyse billing and collection data to identify areas for improvement and implement strategies to optimize revenue cycle performance.
- Ensure compliance with all applicable billing and coding regulations.
- Stay abreast of changes in healthcare billing and coding regulations and implement necessary updates to processes.
- Build and maintain strong relationships with payers and insurance companies.
- Develop and implement strategies to improve patient communication and understanding of billing statements.
- Resolve billing disputes and ensure timely resolution of patient inquiries.
- Oversee the empanelment process with third-party healthcare providers, insurance companies, and government schemes, ensuring we reach a wider patient base.
- Negotiate contracts and maintain positive relationships with empaneled partners, balancing affordability with financial sustainability.
- Ensure compliance with all empanelment requirements and regulations.
- Prepare regular reports on billing and collection performance for hospital management.
Qualifications:
- Bachelor’s degree in healthcare administration, Business Administration, or a related field.
- Master’s degree in healthcare administration or a related field (preferred).
- Minimum 5-7 years of experience in healthcare billing and revenue cycle management, (ESI, TPA, ECHS, CGHS and other government panel.)
- Proven track record of success in leading and managing a billing and recovery team.
- Strong understanding of healthcare billing and coding regulations (e.g., ICD-10, CPT).
- Excellent analytical and problem-solving skills.
- Strong communication, interpersonal, and leadership skills.
- Ability to work effectively in a fast-paced and demanding environment.
- Proficient in Microsoft Office Suite and hospital billing software.
Compensation and Benefits:
We offer a competitive compensation and benefits package commensurate with experience and qualifications.
To Apply:
Please submit your resume and cover letter to asfiya.sayyed@ujalacygnus.com
We are an equal opportunity employer and value diversity at our workplace.
