The Head of Central Billing Recovery Team will play a critical role in ensuring efficient and timely billing and recovery of payments for all our hospitals. This individual will be responsible for leading a team of billing and recovery specialists, developing and implementing effective billing and collection processes, and overseeing all aspects of the revenue cycle management process.

Key Responsibilities:

Lead and manage a team of billing and recovery specialists to ensure accurate and timely billing for all services provided across our 23 hospitals.
Develop and implement effective billing and collection processes to maximize revenue collection and minimize bad debt.
Oversee all aspects of the revenue cycle management process, including insurance verification, coding and classification, claim submission, and patient collections.
Analyse billing and collection data to identify areas for improvement and implement strategies to optimize revenue cycle performance.
Ensure compliance with all applicable billing and coding regulations.
Stay abreast of changes in healthcare billing and coding regulations and implement necessary updates to processes.
Build and maintain strong relationships with payers and insurance companies.
Develop and implement strategies to improve patient communication and understanding of billing statements.
Resolve billing disputes and ensure timely resolution of patient inquiries.
Oversee the empanelment process with third-party healthcare providers, insurance companies, and government schemes, ensuring we reach a wider patient base.
Negotiate contracts and maintain positive relationships with empaneled partners, balancing affordability with financial sustainability.
Ensure compliance with all empanelment requirements and regulations.
Prepare regular reports on billing and collection performance for hospital management.

Qualifications:

Bachelor’s degree in healthcare administration, Business Administration, or a related field.
Master’s degree in healthcare administration or a related field (preferred).
Minimum 5-7 years of experience in healthcare billing and revenue cycle management, (ESI, TPA, ECHS, CGHS and other government panel.)
Proven track record of success in leading and managing a billing and recovery team.
Strong understanding of healthcare billing and coding regulations (e.g., ICD-10, CPT).
Excellent analytical and problem-solving skills.
Strong communication, interpersonal, and leadership skills.
Ability to work effectively in a fast-paced and demanding environment.
Proficient in Microsoft Office Suite and hospital billing software.

Compensation and Benefits:

We offer a competitive compensation and benefits package commensurate with experience and qualifications.

To Apply:

Please submit your resume and cover letter to asfiya.sayyed@ujalacygnus.com

We are an equal opportunity employer and value diversity at our workplace.

Ujala Cygnus

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Head of Central Billing Recovery Team