The role
We areseeking a highly skilled and analytical Fraud Strategy Manager to join our Risk Management team, reporting to our Director of Fraud & AML Risk Management. The ideal candidate will be responsible for leading a team that develops, implements, and optimises fraud prevention strategies to enable continued business growth whilst mitigating risk.
This role requires a deep understanding of fraud detection methodologies, analytical skills, and the ability to collaborate across departments to drive a cohesive approach to fraud strategy.
The role will include:
- Strategy Development: Design and implement comprehensive fraud prevention strategies that align with the organization’s goals and risk appetite.
- Data Analysis: Analyse transaction data and customer behavior to identify patterns and trends indicative of fraudulent activity.
- Risk Assessment: Conduct regular assessments of fraud risk across various channels and products, providing insights and recommendations to varying levels of stakeholder.
- Monitoring and Reporting: Develop and maintain reports to monitor fraud metrics, trends, and the effectiveness of fraud prevention initiatives.
What excites you
- Leadership: Spearhead and develop a team of fraud strategy analysts, fostering a collaborative, engaged and high-performing work environment.
- Collaboration: Enable a cohesive, agile approach to fraud risk management. Work closely with cross-functional teams, leveraging strong communication, problem solving and relationship management skills to drive results within the Fraud Risk domain at GC.
- Continuous Improvement: Foster a culture of continuous improvement by regularly reviewing and refining fraud prevention processes and tools.
- Communication: Effectively communicate fraud-related insights and recommendations to stakeholders at all levels, tailoring messages to suit different audiences.
- Monitoring and Reporting: Own team KPIs and drive action when our metrics aren’t where we expect them to be, using subject matter expertise to prioritise and act with the right level of urgency.
- Data-Driven Decision Making: Use data-driven insights to inform outcomes and obtain stakeholder buy-in, ensuring that strategies are based on empirical evidence and best practices.
What excites us
- You have at least 5 years of experience in fraud prevention, risk management, or a related field.
- Strong analytical skills with experience in data analysis tools and techniques (SQL necessary, others are a bonus).
- Proven track record of developing and implementing successful fraud prevention strategies.
- Excellent communication and interpersonal skills, with the ability to present complex information clearly to various stakeholders.
- Knowledge of relevant regulations and compliance standards related to fraud prevention.
- Strong problem-solving skills and the ability to drive shared actions and results.
