Product Management · France · Fully Remote
Solution Engineer - FR Based
We usually respond within three days
We provide the DevOps automation platform built to empower developers. From cloud infrastructure provisioning to production deployment, Qovery streamlines every step, enabling faster delivery, simplified workflows, and significant time savings.
🔋 Role overview:
We are seeking a Solution Engineer to join our founding team. This role requires a unique blend of technical expertise, customer engagement skills, and a passion for open-source technologies.
You will play a pivotal role in supporting and guiding our customers, ranging from engineers to non-technical decision-makers, through the complexities of cloud infrastructure and web development.
🚀 What You'll Do:
Your day-to-day responsibilities:
- Provide expert guidance and support to customers on Qovery’s platform and its integration with the different cloud providers.
- Lead and maintain our support processes, ensuring we offer our customers the best support, speeding up our response times and making it scale (tooling, documentation, guides, training etc..).
- Work closely with Engineers and non-technical stakeholders, explaining complex technical concepts in simple, understandable terms.
- Actively contribute to our open-source projects, including Qovery CLI, Terraform Provider, Replibyte, and Qovery web console (both improvements and bug fixes)
💡 What you'll bring in:
- Senior-level engineering experience, particularly in Cloud infrastructure, dev tools and/or web development.
- Proficiency in at least one of the following: AWS, Azure, GCP, Cloudflare, Kubernetes.
- A solid foundation in Engineering and Infrastructure principles (e.g., DNS, operating systems)
- Comfortable with at least one programming language and open to learning Kotlin, Rust, and Golang (preferred).
- Excellent customer relationship skills and the ability to engage effectively with both technical and non-technical stakeholders. You are customer-obsessed.
- Experience with technical support on SaaS products
- Fluency in oral and written English; additional language skills are a plus.
🎯 Why Join Us:
- We propose an attractive benefits package.
- Impactful work: Join a high-growth startup with a product that genuinely makes a difference for developers and businesses alike.
- Innovative Environment: Be part of a team of doers, that’s pushing boundaries in cloud technology and redefining how companies manage their infrastructure.
- Flexibility & Work-Life Balance: we value results over hours and offer a flexible remote work setup.
- Continuous learning and professional development opportunities.
- Département
- Product Management
- Role
- Technical Customer Specialist
- Locations
- France
- Remote status
- Fully Remote
About Qovery
We are passionate about simplifying the complexities of cloud infrastructure for software development. We provide an Internal Developer Platform that streamlines the path to production, offering solutions like testing, ephemeral environments, and a focus on continuous software improvement.
As a growing company co-founded by experienced professionals, we are committed to innovation and excellence in the tech world.
Product Management · France · Fully Remote
Solution Engineer - FR Based
