What you will do
As a commercially driven Account Manager at Funnel, you will be a key driver of revenue growth, responsible for maximizing the value of existing customers. Your role will focus on identifying upsell and cross-sell opportunities, increasing monthly recurring revenue, and expanding Funnel’s footprint within your customer portfolio. You will collaborate with Customer Success and other teams but focus primarily on sales performance and exceeding revenue targets. The measure of success in this role is your ability to generate growth, deliver value, and WOW your customers.
The role
Success in this role requires strong commercial acumen and the ability to spot upsell and cross-sell opportunities. We need a proactive sales driver with a hunter mentality—someone who takes ownership of the sales process, exceeds targets, and demonstrates grit in overcoming objections. You’ll collaborate with your team but keep your eye on the ultimate goal: growing Funnel’s revenue through individual initiative and teamwork.
Day-to-day responsibilities include:
Proactively identifying upsell and cross-sell opportunities by understanding clients' evolving needs and recommending Funnel solutions.
Developing compelling business cases for these opportunities by aligning Funnel’s products with the client's strategic goals.
Proactively engage customers ahead of renewals, efficiently manage the entire renewal process, and collaborate with the customer success team to mitigate potential churn and downsell risks.
Skillfully negotiate pricing and (multi-year) contracts, including renewals and expansions, to achieve beneficial outcomes that foster long-term customer relationships and ensure continued success with Funnel
What we expect from you:
Revenue Hunter Mentality: Take initiative in identifying growth opportunities, proactively monitoring customer needs, and exploring product expansions to drive additional growth.
Resilience and Tenacity: Demonstrate perseverance in overcoming challenges, especially during negotiations, to close deals and meet or exceed revenue targets.
Strategic Sales Planning: Implement account plans for key accounts, identifying both short- and long-term revenue opportunities.
Effective Negotiation Skills: Confidently negotiate contracts and pricing to achieve mutually beneficial outcomes while addressing objections.
Accountability and Ownership: Track your progress, take ownership of upsell and revenue goals, and consistently strive to surpass targets.
Relationship Building: Build and nurture long-term relationships with key stakeholders, expanding opportunities within your customer base.
Continuous Learning and Development: Stay curious, develop a strong understanding of Funnel’s products, and keep up with industry trends to add greater value to customers.
Collaborative Mindset: Embrace teamwork, leveraging diverse perspectives to move faster together and prioritize what’s best for Funnel.
Experience and skills:
6+ years of experience in an Account Executive and/or Account Management role, preferably in the MarTech industry
Proven track record of consistently meeting revenue quotas
Strong knowledge of SaaS business models and cycles
Proven success with procurement and contract negotiation
Excellent communication skills (written, verbal, visual)
Strong prioritisation and time management skills in a fast-paced environment.
Fluency in German and English is required
Who we are
Funnel is the leading Marketing Intelligence platform that empowers marketers to automatically collect, model, visualize, and analyze data from over 500 marketing platforms—without the need for SQL or scripting. Now equipped with measurement, Funnel combines Marketing Mix Modelling, Multi Touch Attribution, and Incrementality Testing to triangulate the true effectiveness of marketing efforts and provide smart, data-driven suggestions.
Trusted by more than 2,000 businesses worldwide, including globally recognized brands such as Adidas and Sony, Funnel generated over $50M in ARR in 2023 and continues to feature in the FT 1000 list of Europe’s fastest-growing companies.
Since its founding in 2014, Funnel has grown into a global team of over 300 employees, with offices in Stockholm, Boston, Dublin, London, Hamburg, and Sydney.
Application
Please submit your application in English
