Meet DeepL
DeepL is a global communications platform powered by Language AI. Since 2017, we’ve been on a mission to break down language barriers. Our human-sounding translations and intelligent writing suggestions are designed with enterprise security in mind. Today, they enable over 100,000 businesses to transform communications, reach new markets, and improve productivity. And, empower millions of individuals worldwide to make sense of the world and express their ideas.
Our goal is to become the global leader in Language AI, building products that drive better communication, foster connections, and make a real-life impact. To achieve this, we need talented individuals like you to join our exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.
What sets us apart
What sets us apart is our blend of modern technology, competitive benefits, and an open, welcoming work culture that enables our people to thrive. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This may be because of our products that have helped countless people worldwide or our shared mission to improve communication for individuals and businesses, bringing cultures closer together. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation and employee well-being. Discover what our teams have to say about life at DeepL on LinkedIn, Instagram and our Blog.
What will you be doing?
As an SDR Operations Specialist, you will play a pivotal role in optimizing and supporting the Sales Development Team (SDR Team) at DeepL. This position is ideal for a detail-oriented and analytical individual with a passion for sales operations and process improvement. You will be responsible for ensuring the smooth functioning of SDR processes, analyzing performance metrics, and providing actionable insights to enhance team efficiency and effectiveness.
Your responsibilities:
Process Optimization: Design, implement, and refine processes that streamline SDR workflows, including lead generation, qualification, and handoff to sales teams.
Data Management & Analysis: Maintain and manage SDR-related data in CRM systems and other tools. Analyze data to identify trends, performance metrics, and areas for improvement.
Sales Tools Administration: Oversee the configuration and usage of sales tools and technologies, ensuring that the SDR team has the necessary resources to perform their roles effectively.
Reporting & Dashboards: Develop and maintain reporting structures and dashboards that provide visibility into key performance indicators (KPIs) for the SDR team.
Training & Enablement: Support the onboarding and ongoing training of SDRs by providing insights, best practices, and resources. Collaborate with Sales Enablement to ensure alignment with overall sales strategies.
Collaboration & Communication: Work closely with the Sales, Marketing, and Operations teams to align on goals, processes, and campaigns. Act as a liaison between SDRs and other departments to facilitate smooth communication and handoffs.
Quality Assurance: Monitor lead quality and pipeline health, implementing measures to ensure leads are accurately qualified and meet established criteria.
Continuous Improvement: Identify opportunities for improvement in SDR processes and systems, driving initiatives to enhance efficiency and productivity.
Qualities we look for:
Substantial experience in Sales and/or Marketing Operations
A deep understanding of SDR processes, strategies, and best practices. A proven track record of developing and implementing successful processes and strategies that drive measurable improvements in performance, productivity, and revenue
Effective collaboration with cross-functional teams, including sales, marketing, product, and customer success
Strong communication and relationship-building skills
Proficiency using Salesforce.com http://Salesforce.com, SalesLoft and other SDR-related tools. Experience with AI SDR platforms is of particular interest
Demonstrated track record of managing processes, projects, and programs in a global environment
Excellent communication (oral and written) skills; ability to communicate effectively with a broad spectrum of roles and titles
Solid experience with Google suite of products including Slides, Sheet, Docs
Strong analytical skills to include identification of requirements and problem-solving techniques.
Ability to work in fast paced, dynamic environment, meet changing deadlines and priorities on multiple simultaneous projects
Ability to multitask across broad range of responsibilities, prioritize and meet deadlines
Even better if you also have…
Experience working as an SDR/BDR or SDR/BDR Leader
Experience working in a global environment
Proficiency with LinkedIn Sales Navigator, Cognism and other sales tools
We are an equal opportunity employer
You are welcome at DeepL for who you are—we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.
