We are seeking a proactive, self-driven individual who thrives in a fast-paced environment to join our team.
The role provides an opportunity to be a part of StashAway’s core compliance team, supporting the Anti-Money Laundering (AML) initiatives, quality assurance reviews and providing general compliance support across all 5 markets that we operate.
This role requires a collaborative individual with a keen eye for detail and strong communication skills.
Key Responsibilities:
1. AML Support
- Assist with the implementation and monitoring of the company’s AML policies and procedures.
- Support the AML team with queries from first line function on customer due diligence (CDD) and know-your-customer (KYC).
- Support, review and investigation of unusual activities escalated to the Compliance Manager.
- Maintain accurate AML records and reports, ensuring compliance with regulatory obligations.
- Support the preparation and improvement of AML reports and dashboards.
2. Customer Experience Q&A Support
- Work closely with our customer support (CX) teams by providing guidance and clarification on compliance-related inquiries from clients, ensuring responses align with and are consistent with disclosures, business practices and regulatory principles.
- Monitor, review, collaborate and coach individual CX team members on customer communication to ensure expected standards.
3. General Compliance Support
- Support the Compliance manager/s in the implementation of compliance frameworks across different countries.
- Support compliance assurance, compliance research and manage compliance repositories and records management.
- Support in the preparation of compliance-related reports and documentation for senior management and external regulatory bodies.
- Help to develop training materials, deliver compliance training and deliver ad-hoc compliance projects assigned.
What motivates you?
- You believe in progress: For our clients, for each of us & for the industry.
- You keep it simple but you raise the bar.
- You are obsessed about customers and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership. With a sense of urgency, you drive results and give 101% every day.
- You disagree but commit.
