About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The opportunity:
Flexport is experiencing massive growth with 2,500+ Flexporters across 17 global offices and warehouses. And we’re just getting started. Flexport is looking for a Bill Processing Manager with revenue growing at breakneck speed. You’ll be responsible for managing a team that processes Flexport vendor bills, audit bills for accuracy, disputing with vendors, or sending for payment. You'll be working cross-functionally to identify areas of opportunity regarding our vendor/client billing practices and continually look for ways to improve our processing and audit process.
You will:
- Do whatever it takes to help our vendors and customers to resolve billing-related questions and problems.
- Respond to billing escalations for account management, vendors, and internal departments.
- Build efficient processes for our Ocean, Trucking, Partners, and Air vendor bills check, ensuring accuracy through review and audits, and managing our dispute process.
- Provide leadership and direction to a high-performance team, including hiring, training, and leading.
- Collaborate with management to ensure a standardized experience for internal and external clients.
- Provide tasks and responsibilities for team members.Manage team's KPIs, workload, and performance management.
- Facilitate one one-on-ones with the team on a regular cadence.
- Responsible for internal and external stakeholder management.
- Drive analytics creating visibility and feedback loops.
- Continuous improvement - ongoing review of processes, quickly adapting to new information, and adjusting to organizational impacts.
You should have:
- BA/BS degree with 8+ years of relevant work experience.
- Experience and Knowledge of the freight forwarding industry.
- Knowledge of Ocean, Trucking, Air, and Partner contracts is a plus.
- Leadership experience, whether through direct management, mentorship, or projects, is required.
- Ability to create innovative and creative ways to drive performanceAble to coach employees to achieve results;
- needs to be able to have patience in seeing the success of your employees.
- Excellent communication, interpersonal, and organizational skills.
- SQL knowledge and experience.
- Next-level attention to detail and follow-through.
- Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
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Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
