We are Tibber, the energy company that wants you to use less energy. Whaaat? That’s right. We’ll get back to that. Yes, we are by definition an energy company, but we’re more techy than most. How and why you might ask. Well, a third of our employees are actually working on developing products and solutions that can help you use energy in a smarter way and at a lower cost – all with the help of cool fancy tech. Good for our customers, their wallets, and the planet.
Our growth rate has been truly amazing, and still, we’re just getting started. With millions of smart devices connected to the Tibber platform (like electric vehicles and smart thermostats), we have one of the most unique portfolios trading energy on the market.
🚀🚀Job Mission
About the Role:
The role is responsible for leveraging new and existing partnerships for Tibber. The successful candidate will project manage product integrations, the development of commercial strategies and facilitate communication between partners and internal teams. This role is essential to growing sales, enhancing customer experience and maintaining operational excellence for Tibber.
What You’ll Do:
Sales Growth & Marketing
Customer Journey & Experience
Implement initiatives to improve customer experience and satisfaction, focusing on the customer journey of hardware sales
Act as the point of contact for E-commerce and Supply Chain teams to ensure smooth customer experience
Product Management & Process Improvement
Manage the development, integration and improvement of complex energy products like the Homevolt battery.
Stay updated on industry trends, integrating best practices into operations
Collaboration & Cross-functional Coordination
Work closely with internal departments such as product, marketing, sales, finance, and supply chain to ensure alignment on goals and processes
Host a seamless, well-documented flow of communication between internal teams and external partners
Demand Forecasting & Operations
Identify potential risks related to market changes or supplier challenges and develop contingency plans to address them
Create accurate demand forecasts for the category, working closely with supply chain and inventory teams to ensure stock availability
Quality Assurance
⚡⚡️Ideal Profile
- Proven experience in strategic partner management, sales growth, and customer journey development
- Strong understanding of complex energy products, particularly home batteries, virtual power plants and dynamic tariffs
- Experience in both B2C and B2B channels, ideally with e-commerce / online sales knowledge
- Excellent collaboration and stakeholder management abilities, working across departments such as product, marketing, sales, finance, and supply chain
- Strong communication and marketing skills to drive growth and engage with both customers and partners effectively
- strategic thinker with the ability to implement process improvements and stay ahead of industry trends
- Ability to forecast demand and manage inventory to mitigate risks and ensure smooth operations
- Knowledge of quality assurance processes and regulatory standards in relevant product categories
💆🏻♀️💆🏽♂️The Tibber Mindset
Being on a mission to change an industry as we do fundamentally also means being prepared for the unexpected. Tibber is a startup in the word's true sense, which means we are on a journey of constant change. We do what others say can’t be done, try and fail together but never lose sight of our users.
We work passionately with sustainability and a circular approach, both with our own products and in the entire ecosystem that is affected by everything we do.
We're very proud of being a mission-driven startup with thousands and thousands of new users every month. Starting out with two passionate founders in 2016, we're now 300+ people working for Tibber in our offices in Stockholm, Førde, Berlin, Amsterdam, Oslo, and Helsinki, and with that number growing each week, we’re still just getting started. Throughout 2024, we will continue to grow within our markets, and we are thrilled to be backed by investors like Balderton Capital, Eight Roads Ventures, Founders Fund, Summa, and Schibsted.
At Tibber, we are committed to hiring, developing, and retaining exceptional people regardless of race, color, religion, sex, sexual orientation, age, marital status, disability, neurodiversity, or gender identity. We strongly encourage people from underrepresented groups to apply.
