Ready to join the future of work?
Become part of a remote and hybrid first*, global company spanning across the Americas, Europe, and Asia for A Job That Works for You. You will become among 2000+ Guardians worldwide, embracing YOUR unique approach to work. 🌎
Our vision of the future of work is “Work In Any Way” which offers flexibility for where you work, it empowers you to define your ideal work environment, unbound by the traditional notions of what work should look like. Most importantly, it puts people first! 🤩
The HR Service Manager is a key position taking responsibility for the processes for Local Markets and adhering to Local Market standard processes for supporting the On-boarding team and owning monthly payroll. You will act as the interface between our payroll providers and our operations team.
The role of the position is to support the onboarding team to ensure successful onboarding documentation is provided in a timely manner. You will also be responsible for supporting the monthly consultants to assist them during the workers entire employment life cycle. You will work with the monthly consultants to ensure all workers are paid on time.
Key Responsibilities
- Work with the onboarding team to ensure compliant local market documents (ie contracts) are provided in a timely manner
- Gather all the necessary information from the workers to ensure the expected hire date is achieved
- Review & approve/suggest changes in line with local laws draft worker contract created by the onboarding team
- Adapt and write contract clauses/addendums etc by working close with the in-country advisor
- Issue employment contract to the worker
- Liaise with Local Accountant to ensure the worker is registered with the local labor authorities
- Act as the point of contact for workers and onboarding specialist during onboarding
- Responsible for checking & approving the monthly payroll files with worker data and received inputs
- Review the expenses submitted by the monthly consultants to ensure local reimbursement compliance.
- Update the expenses report after checking and send with receipts to Finance team
- Review & check employee submitted documentation for sickness and overtime (& other local requirements)
- Update employee’s data on Global
- Create change letters as request by monthly consultants
- Issue changes letters to workers (Bonus, Commission, Salary increase) for workers & upload to Global
- Request the invoice and cost report from the Finance and check if accurate
- Send the monthly worker invoice to the monthly consultants for payment
- Responsible for requesting the workers’ pay slips from the local accountant. Check accuracy & approve. Once approved upload the payslips to the worker’s Global account
- Responsible for keeping Knowledge Zone up to date with employment information, tax changes, employment changes
- Notify monthly consultants proactively of any upcoming changes for them to advise clients/workers
- Have an in-depth knowledge of the country specifics related to on/off-boarding & the payroll process
- Assist workers during the off-boarding process. Communicate the change to the Finance team
- Ensure a smooth termination process by closely working with the monthly consultants & related stakeholders
- Support the monthly consultants with advice relating to compliant offboarding utilizing HRSMs
- Work with the operations team to ensure SOP’s are documented, maintained and reviewed for changes
- Bank detail change process
What we’re looking for:
- Bachelor's degree in Industrial Relations, in Human Resources Management or in a related field
- A minimum of (1) year of experience as a generalist in a Human Resources role, preferably in a company of international scope;
- Knowledge of the legislations and rules applicable to fields of responsibilities
- HR experience: Management of Employment Terminations is essential
- Experience in advising on complicated Employment Relations Issues
- Payroll experience is desirable.
Who we are and what we do:
Safeguard Global is…Global! We help 1500+ companies hire, manage, and pay employees in 170+ countries. Join us to meet diverse talent, explore new cultures, and connect with amazing folks from around the globe. ✈️
Our Global Benefits
- 👨💻 Autonomy & Flexibility (Work in Any Way): Remote first, with the flexibility to include school runs and gym breaks in your schedule all while maintaining a high standard of work.
- 🧑🍼 Bonding Leave: Enjoy paid leave to bond with your new family member.
- 🎁 2 Charitable Days: Contribute to causes you believe in.
- 🏆 Reward & Recognition Program: Be rewarded for your success and championing our values.
- 💰 Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
- 🏢 Coworking Space: Need to meet with a client, utilize admin services or just get out of the house? We’ve got you covered with flexible workspace options based on location.
Why become a Guardian:
- ✈️ International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
- ⭐ Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
- 📚 Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.
Next Steps:
To express your interest, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time.
Welcome to the Future of Work!
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At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.
