Commercial · London · Hybrid Remote
Commercial Lead - Retail Technology (UK-Based)
Commercial Lead - Retail Technology (UK-Based)
At Hyper, we’re revolutionising how people interact with the real world. Based in the heart of London, our cutting-edge indoor location technology is setting new standards in accuracy and scalability. We’ve deployed our solution in retail stores across Europe, outperforming traditional methods like Bluetooth beacons by combining Augmented Reality/SLAM sensors and WiFi. Our innovative approach delivers five times the accuracy of existing solutions, providing a seamless and scalable user experience. This is indoor location that actually works.
Our Vision: We’re building the infrastructure that powers real-world interactions in retail and beyond, transforming commercial spaces with precise and reliable location technology.
Culture: Our team of 20 passionate product experts thrives in a collaborative and empowering environment. We encourage exploration and ownership of initiatives that ignite your interest. Weekly collaborative sessions and real-world testing of new features keep us dynamic and innovative. We meet one to two times a week in London to align, prioritise, celebrate, and drive projects forward!
The Role: We’re looking for a Commercial Lead who can drive our technology into the retail sector. We’ve recently secured a global contract to roll out across every IKEA and are in discussions with other major retailers worldwide. You’ll be pivotal in opening doors and getting our product into more retail environments.
Key Responsibilities:
- Sales Strategy & Execution: Develop and implement sales strategies that drive business growth. Balance efforts between engaging with existing contacts and generating new leads.
- Customer Onboarding & Management: Efficiently manage inbound leads, conduct product demos, and ensure a seamless onboarding process for new customers.
- Lead Management: Prepare for and manage increased inbound activity, especially with upcoming PR campaigns like our collaboration with a major global retailer.
- Collaboration: Work closely with the marketing team to align strategies and identify target opportunities for both inbound and outbound sales.
- Customer Relationship Management: Maintain and nurture strong relationships with existing and prospective customers, ensuring high levels of satisfaction and engagement.
- Performance Analysis: Define, analyse, and act upon key metrics to measure the effectiveness of sales and onboarding processes. Continuously iterate to improve performance.
- Lead Generation: Continuously develop and refine strategies to drive lead generation and convert leads into loyal customers.
Who You Are:
- Sales Expert: A self-starter with proven experience in sales strategy, lead generation, and customer management.
- Customer-Centric: Strong ability to manage customer relationships from initial contact through onboarding and ongoing engagement.
- Proactive Communicator: Excellent verbal and written communication skills, capable of engaging customers through calls, emails, and demos.
- Strategic Thinker: Ability to develop and execute strategies that align with company objectives and drive business growth.
- Collaborative: Comfortable working closely with cross-functional teams, particularly marketing, to achieve common goals.
- Data-Driven: Strong analytical skills with the ability to interpret data and make informed decisions to optimise sales processes.
- Prepared and Organised: Able to manage multiple tasks and prepare for major initiatives, such as PR campaigns, to ensure readiness and success.
- Tech-Savvy: Proficient in using digital tools and platforms to manage sales processes and customer relationships.
- Retail Experience: Experience in a retail environment is a major plus.
What We Offer:
- Location: Based in London with weekly in-person meetings.
- Flexibility: Global WeWork membership with unlimited access.
- Equity: Share in the success of our seed-stage startup tackling a significant market opportunity.
- Healthcare: Private healthcare with Vitality.
- Perks: Access to thousands of high-street and other discounts, cycle-to-work scheme, and a home office budget.
If you’re excited about driving innovation in the retail sector with cutting-edge AR and location-based technology, we’d love to hear from you. Join Hyper and help us shape the future of retail experiences.
- Department
- Commercial
- Locations
- London
- Remote status
- Hybrid Remote
Commercial · London · Hybrid Remote
Commercial Lead - Retail Technology (UK-Based)
