Hi, we’re Bloom & Wild. We don’t just send flowers. We help our customers to care wildly. Caring wildly is celebrating the little things we all do for each other every day. Not just the big occasions. It’s being there for the highs. Stepping up for the lows.
We care wildly about people and our planet. Which is why we’re so proud to be a certified B Corp™ – committed to making long-term positive change for our community, and the world around us.
Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Together, we’ve fulfilled and delivered over 20 million orders (and counting!), making us the largest direct to consumer flower business in Europe.
Now home to a family of 3 beautiful brands, we’re driven by our vision to create the destination for making life a little more thoughtful and beautiful. And we won't stop at flowers and plants. Starting with the Bloom & Wild brand, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination.
🛠️ Operations Team @ Bloom & Wild Group
The Operations team at bloomon and Bloom & Wild is split into three sub-teams, although in practice there is a close collaboration between all these sub-teams on a daily basis:
1. Flower sourcing, styling and quality - this team is responsible for purchasing our fresh products like flowers and plants, mainly through direct collaboration with growers around the world. They also manage our inbound supply chain and work closely with our flower supply chain partners to optimise for quality and costs. Within our own and 3rd party warehouses they monitor and optimise for styling and quality.
2. Warehouse Operations - Across our 3 strong brands we have various warehouses across the EU. The teams based at these sites run our daily production and fulfilment operation of all products we sell. The non-horti procurement of addons and packaging items is also part of the scope of this team. They optimise for customer satisfaction, On Time-In Full fulfilment, quality and associated COGS.
3. Logistics & 3rd party fulfilment - managing our partially outsourced sourcing, production and fulfilment in the UK and optimising our delivery organisation in all countries we are active in. The team works closely with our carrier partners (and coordinating our own delivery network) to achieve operational excellence and optimise for customer satisfaction, delivery performance, capacity and associated COGS.
The Procurement team is part of our Warehouse Operations team, responsible for procuring all non-horti products used in all warehouses of our group. Among others this covers packaging materials (flowerboxes, wrapping paper, ribbons), lifestyle products (vases, candles, ), food/drinks (chocolates, biscuits, alcoholic beverages) . With our rapidly expanding range, the amount of categories and products is continuously growing.
The main responsibility of the procurement team is ensuring that we have the right materials, in the right place, with the right quality for the best price and in the most sustainable way possible.
⚙️ What you'll be doing:
- Ensure optimal stock levels across all SKUs (packaging/lifestyle/food/drinks) for the UK warehouses by working closely with the various warehouse teams and category managers
- Coordinate daily purchase orders with our suppliers, follow up on deliveries, guarantee that materials arrived at our warehouses
- Determine optimal replenishment setup (frequency, amounts, warehouse capacity etc.) to balance material availability and costs of stock on hand
- Monitor warehouse stock counts, spot potential count discrepancies and drive issue resolution in collaboration with suppliers and warehouse teams
- Understand forecast mechanism and optimise quantity and price based on current stock vs forecast
- Owning (some) supplier relationships
- Internal communication with relevant stakeholders on upcoming deliveries, issues with deliveries, quality of deliveries, etc.
- Guarantee that materials’ database (material’s code/name, respective commercial conditions per supplier) is updated
- Working with ERP system for data maintenance and orders placement
- Ensure legal/contractual agreements are correct and up to date.
✅ You’ll love this role if you…
- Bachelors degree in operations, supply chain or related field
- At least 2 years of relevant working experience in supply chain / operations / logistics / warehousing / backoffice
- You work in a structured way and keep an overview, and you're comfortable working with multiple stakeholders
- Excellent attention to detail and experience working with Excel/Google sheets and data processing
- You have strong and proven communication skills
- Experience in working with ERP/WMS systems is a plus
- Able to develop relationships with external stakeholders (like suppliers)
- You are enthusiastic, independent, proactive and a real team player
- You are resilient and aren’t phased by last-minute change!
- You’re passionate about sustainability and want to help us move forward with our sustainability goals
- You bring in ideas for change or improvement, and challenge applicable guidelines and procedures appropriately and where necessary
- You’re obsessed with quality, customer experience, people and processes
- Willing and able to travel to our UK warehouse at least once a week (located in Nuneaton).
These are some of the skills and experience we think will enable success in this role, but please don’t worry if you are missing some of these. We’re committed to building a team made up of different strengths, skills and experiences, so if you’re excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we’d love to hear from you.
🏡 Belonging @ Bloom & Wild
We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working.
🧭 Our ways of working
We really believe in the power of connection. For us that looks different depending on the team you work in. Some of our teams work together in person every day, whereas others may connect in person every quarter.
We also believe in flexibility that supports you, the work you do, and your team. How much you work from home and from our office depends on a balance of those needs, and you’ll agree this with your manager.
Whether it’s through a shared project, a learning and development opportunity, or an afterwork social - we trust our teams to make the right decisions (for them and us) about where and how they work each day.
We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day:
Lead change for good: we have the guts to try new things and step up to do what matters most
Think deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas
Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a difference
Stay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other
🌟 Work that works for you
To care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day.
Our perks and benefits include:
⏰ Flexible working & work from abroad
🌴 25 days holiday + your birthday + flexible bank holidays, & option to buy additional holiday each year
💛 1 Volunteering day each year
🐣 Enhanced family leave and a workplace nursery scheme
🌱 A flexible training framework for every stage of your career
💐 Irresistible discounts on our products, blooms & subscriptions!
📈 Share in our success with a choice to take equity options from day 1
🫱🫲 Getting hired
We know that job searching can be daunting, and we want to do everything we can to ensure that your experience with us is a good one. Interviewing is a 2-way process, and we’re keen to answer all of the questions you have, so that you can be sure (and excited!) that we’re the right move for you.
We believe in leading change for good, so if there’s anything that we can do to help you flourish throughout your application process with us, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience.
#Bloom&Wild
