● Establish and maintain a deep understanding of the overall Whatfix product portfolio and the competitive landscape
● Lead technical discovery and prepare/deliver technical presentations explaining Whatfix products to prospects and customers
● Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition
● Successfully manage and execute technical proof of concepts (POCs), on-site or remote
● Responsible for representing the product to customers and at field events such as
conferences, seminars, etc.
● Evangelize Whatfix products to prospects, customers, and partners via presentations and
product demos.
● Respond to functional and technical elements of RFIs/RFPs
● Convey feature input and customer requirements to Product Management teams
● Partnering with sales executives to plan, prepare and execute on strategic deals in complexsales cycles
● Collaborate with sales teams to understand customer requirements and provide sales
support • Respond to technical objections and articulate the value and return on investment
delivered
● Liaise with the Engineering, Product, Marketing, and Sales teams to provide consultative
technical expertise for all customer needs
● Effectively communicate & build confidence with customers across teams (Engineering,
Product, Marketing, and Sales)
