At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.
Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 700+ teammates span 35 countries and represent 34 nationalities.
At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀
What you will do
As a SDR Manager, you will lead a team of Sales Development Representatives responsible for generating new business opportunities through outbound and inbound sales efforts. Your focus will be on developing and managing a high-performing team, driving prospecting success, and optimising sales processes to maximise impact. This is a chance to thrive in a fast-paced, high-growth environment and make a tangible difference in revenue generation.
Team Management
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Recruit, train, and mentor a team of SDRs to achieve and exceed pipeline generation targets.
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Conduct regular one-on-one coaching sessions to develop team members' skills in prospecting, qualifying leads, and closing initial sales conversations.
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Foster a positive, high-energy team culture that encourages collaboration, continuous learning, and a growth mindset.
Pipeline Generation
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Set team KPIs as well as individual targets aligned with company revenue goals.
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Oversee the execution of outbound prospecting strategies (cold calls, emails, social selling) to identify new business opportunities.
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Partner with marketing and Regional Sales Managers to ensure alignment on lead generation and conversion strategies.
Data-Driven Decision Making
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Monitor and analyze key performance metrics to identify areas of improvement and optimize team performance.
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Use CRM tools (e.g., Salesforce, Groove) to track team activities, manage leads, and generate reports for leadership.
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Implement process improvements to streamline workflows and enhance efficiency.
Market Expertise
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Develop a deep understanding our ideal customer.
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Understand management companies, ownership groups, and global brands to build a successful outreach strategy.
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Collaborate with product and marketing teams to refine messaging and tailor outreach strategies to all prospects.
Cross-Functional Collaboration
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Serve as the bridge between the SDR team, Business Development Managers, Marketing, and Regional Sales Managers to ensure smooth lead handoffs and alignment on qualification criteria.
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Share insights from the field to influence marketing campaigns, go-to-market strategies, and overall sales acceleration.
Where you will have impact
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Drive sales pipeline growth through the strategic management of the SDR team.
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Establish and optimize sales development processes to improve outreach efficiency and effectiveness.
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Collaborate with marketing and regional sales teams to refine lead generation and conversion tactics.
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Analyze performance data to identify trends and proactively improve team outcomes.
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Act as a mentor and leader, ensuring team members develop key skills and achieve their professional goals.
About our team
Join our dynamic Revenue team of over 150 sales professionals globally, represented in 24 countries, who are passionate about driving revenue and expanding our market share in the hospitality industry. As a large department with various roles, our team offers many opportunities for growth and career development. Our team works closely with customers, (including hotels, chains, STR and more) to help them achieve their revenue goals. As a member of our team, you'll have the opportunity to work with a dynamic group of professionals, learn from experienced leaders, and contribute to the success of our organisation.
What's in it for you?
- Flexible working environment: Work from home or at one of our global offices.
- Flexible time off: Autonomy to manage your work-life balance.
- Collaborative team: High-bar, friendly, creative, and passionate colleagues.
- Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
- Impactful work: Shape products relied on by 75,000+ users worldwide.
- Mobility options: Mobility budget or company car tailored to your needs.
- Comprehensive health insurance: Extensive coverage for you and your dependents.
- Private pension funding: Group insurance to secure your future.
- Competitive compensation: Proactively maintained to value your work.
- Referral bonuses: Earn rewards for bringing in new talent.
Who you are
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3+ years of experience in sales development or inside sales, with at least 3 years in a management role.
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Proven track record of meeting or exceeding team targets.
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Strong understanding of CRM systems (e.g., Salesforce) and sales enablement tools (Groove).
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Excellent communication, coaching, and people management skills.
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Ability to analyse data, identify trends, and implement process improvements.
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Passion for mentoring and helping team members grow their careers.
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Hospitality experience preferred.
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Knowledge of lead generation best practices and outbound sales strategies.
Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is not just a policy; it's part of our culture.
If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply.
We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.
