Hi, we’re Fever
We’re excited you are checking out this job offer.
We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment.
How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience.
Sounds amazing, right?
ABOUT THE ROLE
The Security Team at Fever ensures the protection and integrity of our platform, employees, and users. We work proactively to prevent security breaches, mitigate risks, and uphold Fever’s commitment to a safe and trustworthy community.
As a Junior Trust & Safety Specialist, you will report to the Trust & Safety Manager and play a key role in supporting risk assessments, due diligence, and compliance checks. You will assist in investigations, monitor potential risks, and contribute to maintaining Fever’s security standards. This role requires attention to detail, curiosity, a proactive mindset, and the ability to work with sensitive information.
Key responsibilities:
- Support investigations into potential risks involving partners, clients, and users, responding to Trust & Safety violations
- Assist in conducting Know Your Customer (KYC) and Due Diligence (DD) checks to verify identities and ensure compliance
- Help prepare investigative reports and contribute to risk assessment processes
- Monitor industry trends, regulatory updates, and best practices in due diligence, fraud prevention, and compliance
- Identify red flags and escalate potential risks to senior team members
- Contribute to creating and organizing reports to track team performance and incident trends
- Assist in the development of Trust & Safety policies and procedures
- Support internal training initiatives to enhance awareness of investigative processes
- Collaborate with internal teams on fraud prevention strategies and operational improvements
- Maintain confidentiality and ensure proper handling of sensitive information
ABOUT YOU
- 1-3 years of experience in Trust & Safety, investigations, compliance, fraud prevention, or related fields
- Basic knowledge of due diligence, KYP, KYC, and investigative techniques
- Experience with OSINT tools, compliance regulations, and risk assessment is a plus
- Strong analytical skills with attention to detail
- Fluent in English (additional languages like Spanish, French, or Portuguese are a plus)
- Strong communication and teamwork skills, with the ability to handle sensitive situations professionally
- Eagerness to learn, adapt, and grow within a fast-paced environment
- Ability to manage time effectively and prioritize tasks independently
What you can expect
- Join a collaborative and diverse team of professionals who are passionate about security and trust
- Gain hands-on experience in investigations and compliance within an international company
- Work in an engaging and fast-growing environment, with opportunities to develop professionally
- Be provided with the necessary tools and training to succeed in your role
This position is based at Fever’s HQ in Madrid. If you are currently located elsewhere, relocation will be required. While we offer flexibility, regular presence in our office is expected.
We encourage applicants from diverse backgrounds, even if they do not meet every single qualification. If you are passionate about security, investigations, and risk management, we’d love to hear from you!
BENEFITS
- Attractive compensation package
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Work in a location in the heart of the city, with possible travel across our markets
- Home office friendly
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with!
- Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
- Gympass membership
- Possibility to receive in advance part of your salary by Payflow
- We have free snacks, drinks and fruit at the office!
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
