The Role
We’re expanding our Rhino team and looking for a Amazon Marketplace Manager to help drive our success. In this role, you will lead daily channel optimizations, manage Amazon defense efforts, handle cross-department escalations, and implement data-driven tests to enhance our Amazon e-commerce performance. Reporting to our Senior Amazon Marketplace Manager, this role plays a crucial part in improving operational efficiencies and driving key initiatives.
The ideal candidate has extensive experience selling on Amazon, expertise in seller account defense (including cases and suspensions), strong problem-solving abilities, and the capability to work cross-functionally to resolve challenges and seize growth opportunities.
Sounds exciting? Apply today!
Your Responsibilities in Detail
- Manage ongoing initiatives, such as profitability analysis, pricing strategies, and product selection to drive Amazon store growth
- Work with leadership to develop and implement strategies for Amazon business expansion, including adding new products and entering new marketplaces.
- Oversee A/B testing results to make data-driven decisions on how to optimize product visibility and conversion rates.
- Continuously monitor and test new strategies to improve performance across the board (conversion rates, impressions, CTR, etc.).
- Oversee account defense work, including dealing with account health issues, policy violations, and performance suspensions.
- Manage and review the team's daily case workload, ensuring timely and effective resolutions for all escalated issues (e.g., product removals, account health, ASIN suspensions).
- Collaborate closely with the Product, Logistics, and Ads teams to address issues such as stock-outs, product issues, or advertising call-outs.
- Ensure swift resolution to prevent disruptions to sales, and proactively address issues before they impact account health.
Your Background
- To join our team, you bring along
- 2+ years of experience managing Amazon brands required
- Strong data analytic skills–demonstrated ability to turn data into action.
- Strong attention to detail and organizational/project management skills.
- Proactive in identifying opportunities to improve customer experiences and unlocking keys to growing Amazon sales.
- Ability to influence, communicate, and collaborate effectively without direct authority over team members.
- Knowledge of latest trends on Amazon, including product listing optimization, utilizing Brand Analytics
Sounds exciting but you're not sure if you tick all the boxes? We are always happy to read your application and hear your story. Everyone's talent is unique!
