The role
We are looking for a BI Analyst to join our growing data team with a specific focus on Operations. As an experienced BI practitioner you’ll bring your expertise to bear on our data and business, building out our BI capabilities. You will intuitively understand the challenges that Operations teams face and couple this with an ability to find opportunities/data gaps/interesting cohorts amongst the data we collect.
Your key contribution will be to define, generate, analyse, interpret and communicate the metrics which underpin how GoCardless grows. You’ll help people make better, faster, more data-driven decisions and develop an expert knowledge of your functional domain, along with a deep knowledge of GoCardless’s operations as a whole.
What excites you:
- Building BI capability: working with stakeholders to agree clear, unambiguous KPI definitions and mapping the relationships between leading and lagging metrics.
- Building, maintaining and communicating data products to track key performance indicators against objectives
- Working with people across the company to enable them to self-serve Business Intelligence through Looker for exploration and self serve content through Domo for standardised reporting
- Working with engineers to prototype, design and build pipelines which take raw data from production systems and deliver them in a format suitable for analytics
- Doing deep-dive analysis of data to both test specific hypothesis and generate new business insights
Some example of the types of challenges that you’ll help the business with:
- “Should we improve the signup flow or the dashboard next month?”
- "Which product should we focus on to generate the most revenue?”
- "Which industry is the most risky for us?”
What excites us:
- You have commercial or operational experience in a fast moving company
- You have strong experience in Analytics
- You’re good at quickly getting a grasp of any dataset that you're working with
- You can judge when an analysis requires a 5 decimal point precision versus a back-of-the-envelope calculation
- You have strong experience in SQL
- A degree (or equivalent work experience) in a numerate field (Business / Commercial / Science / Maths etc)
- You have very strong data visualisation skills, including usage of self-serve tools like Tableau, Domo, Looker or similar
- You can communicate your analyses clearly to both technical and non-technical audiences
- Bonus points for exposure to cutting edge data technologies like Google BigQuery, dbt and Airflow
