At Seven Senders, we connect people and markets, making international shipping a simple matter.
We are the leading platform for cross-border parcel delivery in Europe. We support e-commerce companies in successfully implementing their growth and internationalization plans and connecting millions of consumers with their desired products. Whether the focus is on speed or cost efficiency, we provide direct access to Europe's premier local carriers. Responsible for the daily end-to-end supply chain from the warehouse to the customer's doorstep, we ensure the parcels reach their destination efficiently and reliably.
Our mission is to connect markets with unparalleled ease using our innovative platform, which combines the best European delivery services with local logistics expertise. Since Johannes Plehn and Thomas Hagemann founded the company in Berlin in 2015, we've grown into a dedicated team of over 220 professionals. Today, we're proud to serve renowned clients such as ASOS, Shop Apotheke and Tamaris, continually advancing our journey as a European operating champion.
Job Description
Are you a detail-oriented problem solver with a proactive mindset and a knack for independent work? We’re looking for a Working Student - Claims Analytics (f/m/x) to streamline claims processes, enhance success rates, and make a tangible impact on our operations. In this role, you will manage multiple claims efficiently, maintain high levels of communication with both clients and stakeholders and achieve a high rate of successfully processed claims.
Qualifications
What You’ll Do:
- Analyze and Identify Patterns: Leverage Looker analytics to identify claim cases and spot anomalies that can influence claim outcomes.
- Coordinate Document Collection: Communicate with clients to request and gather necessary documentation, ensuring all submissions meet compliance standards.
- Oversee Claims Submission: Accurately prepare and submit claims to relevant carriers, adhering to deadlines and guidelines.
- Provide Stakeholder Support: Collaborate with clients and internal teams, answering inquiries and ensuring a seamless claims lifecycle.
- Monitor and Report Success: Track claim outcomes, focusing on measurable success rates and continually improving the process.
What You’ll Bring:
- Strong analytical skills with exceptional attention to detail.
- Excellent communication skills and a talent for building client relationships.
- A passion for using data-driven insights to optimize processes and deliver results.
- Fluency in German and English, both written and verbal.
If you’re ready to take on a role where your skills make a real difference, we’d love to hear from you. Apply now and help us raise the bar in claims excellence! 🚀
Additional Information
What we offer:
Flexible & Hybrid Work: Our office is at Alexanderplatz; we have a hybrid working model with flexible remote-office set-up and working hours. And if you wish, you can work from almost anywhere for up to 2 months per year.
Personal Growth: We want you to grow and develop your career with us. In addition to exciting opportunities, we offer a development platform with professional training programs and a culture that champions personal and career development.
Benefits: We offer a corporate benefits platform and German & English language courses.
Mission Zero: Climate-neutral and long-term impact. With our green initiatives, we are reaching climate neutrality for ourselves, and hopefully, we're inspiring the entire logistics sector to join us to create a sustainable future.
Vibrant Culture & Community: We embody collaboration, open doors, and no-fuss results focus, and we are successful with our data-driven and efficient working approach. We like to celebrate and come together, and we strive for a workplace buzzing with energy and camaraderie, highlighted by regular team events, BBQs, and company-wide celebrations.
Inclusive Environment: We value diversity and welcome all applicants regardless of ethnicity, religion, national origin, sexual orientation, gender identity, age, or disability.
