About Qargo
Qargo is a tech start-up with offices based in London and Ghent (Belgium). We’re on a mission to transform the transportation industry by making it more efficient, profitable and sustainable. We are building the most user friendly and intuitive Transport Management System (TMS) on the market that automates administrative processes and optimizes planning. To achieve our mission and support our growth we’re looking for a Product Manager.
As a Product Manager at Qargo you'll:
✅ Report directly to the CEO and work closely with him to translate the CEO vision into an executable roadmap for our Transport Management System.
✅ Communicate regularly with our customers to understand their existing workflows, identify opportunities for time-saving improvements and their needs and where Qargo can contribute and optimize. (Note that we currently target smaller transport providers and want to go upmarket, so it will be important that you help identify the right product priorities and work towards easy to understand solutions.)
✅ Partner with our support, onboarding and sales teams to collect product feedback and feature requests. You will need to prioritise them and set the short, mid and long term goals of our product.
✅ Work closely with our engineering, sales and customer success/support to design, prototype and build with the best solutions for our customers.
✅ Manage the internal and external communication of new product releases.
Your profile:
✅ Master complexity: you need the ability to quickly learn a wide range of product functionalities and understand the needs of our diverse customer base, particularly in industries like logistics or transport (experience in these areas is a strong advantage).
✅ Product management experience with a UX background: you care about building user friendly solutions that solve customer problems without requiring training.
✅ Prioritization: you can balance large and small scale initiatives against the day to day maintenance and bug fixes.
✅ Communication: you’re able to communicate clearly with technical and non-technical audiences alike, you are humble when sharing ideas with everyone on the team. English is essential, and Dutch is a strong plus.
✅ Customer obsessed: our customers are non-technical and they don’t have time for training and reading manuals. They want a user-friendly solution that can support complex planning scenarios in an intuitive way.
✅ Attention to detail: you are inquisitive and want to dive deep into any problem and understand the underlying mechanics.
✅ Impact focus: you have a strong desire to see your work result in changes across our company, leading to significant business impact.
We offer:
✅ A competitive salary package with great benefits.
✅ A role with a lot of responsibility, ownership and impact.
✅ The possibility to grow with us and make your ambitions come true.
✅ A green office just outside of the Ghent city centre.
✅ A great team atmosphere both during and outside of working hours, with fun initiatives, such as a weekly catch up meeting with the entire Qargo team, team lunches, going climbing, game nights, … etc.
