Team Lead Account Management at Tech Startup in Berlin / Hybrid (m/w/d)

NeoTaste • Berlin, Germany • 2m ago

Let us give you a taste

Join us in revolutionizing the food industry in your city and become a part of one of the fastest-growing startups in 2024!

Your mission

Lead and Support Internationally: As Team Lead for Account Management, you will oversee Account Managers across multiple countries, ensuring seamless support and collaboration with restaurants, cafè and bar partners in each region.
Drive Strategic Partnerships: Work with our restaurants, cafè and bar partners globally to negotiate exclusive deals that add value for our users and elevate their experience.
Boost B2B Monetization: you help with the further monetisation of our B2B Models and longterm success of our paid partnerships, you spot upselling opportunities and enable the AM team to do the same.
Optimize Through Data: Continuously analyze feedback and performance data from diverse markets to enhance partner experience and refine processes based on unique regional needs.
Process Development and Improvement: Shape and standardize effective Account Management structures and workflows across international teams, adapting strategies to local market dynamics.
Cross-Functional Collaboration: Partner with our marketing, sales, and product development teams to ensure we meet global partner needs with innovative, market-specific solutions.

Your profile

Experienced International Leader: You bring at least 2-3 years of experience managing teams across Sales, Customer Success, or Operations, ideally in a global role, with a strong understanding of different cultural markets and, ideally, the food industry.
Exceptional Communicator: Fluent in English, with excellent communication skills adaptable to various cultures and regions, and an enthusiasm for our app and mission.
Strategic and Persuasive: You are a skilled negotiator with a talent for building relationships and influencing outcomes that create value for partners and users.
Resilient and Organized: You excel in a fast-paced, global environment, handling ambiguity with a high level of responsibility, organization, and commitment.
Ambitious and Forward-Thinking: You’re driven by the opportunity to make a global impact and contribute to our international growth.

Why us?

Global Impact: Play a key role in NeoTaste’s worldwide expansion, building our presence and making a tangible impact across markets.
True Startup Atmosphere: We value your ideas and give you a voice in shaping our growth!
Dynamic Learning Environment: At NeoTaste, each day brings fresh insights and opportunities for growth.
Flexible Work Arrangements: Work independently with flexibility to adapt to different time zones.
Great Perks: We provide top work equipment, Urban Sports access, plus NeoTaste events, free drinks, team dinners, and more benefits to keep you connected globally.

Sounds good?

If you’re ready to be part of a global journey with us, send us a message and tell us why you're the right fit! Your contact looks forward to your application.

Apply for this job

About us

With NeoTaste we develop the platform for you to discover new restaurants in your city. As a user, you can enjoy special deals that are exclusive to us and allow you to discover the culinary diversity of the city.

On the other hand, we are also the partner for restaurants to win new customers who do not yet know their go-to food place. The restaurants can adjust their special deals individually to their capacity, which helps them increase their occupancy and thus their revenue.

We are looking for enthusiastic and motivated team players who are eager to build something great with us.

We're present in over 40 cities in Germany, the Netherlands & the UK and are expanding into Europe
More than 1 million users love our app
We're a team of more than 100 employees
In addition to our €6 Million funding in August 2023, we've also collected a €15 Million Series A extension in March 2024