CoachHub is on a mission to democratise coaching for all career levels worldwide. We need an amazing team to achieve this, so we’re bringing together kind, smart and highly-skilled people from all corners of the globe.
If you'd like to shape the success story of a fast-growing, award-winning company and the leading global digital coaching platform - get in touch!
Location: Berlin or UK
Reporting to the VP, Revenue Operations, the Director of GTM Systems will lead the GTM Systems, which is responsible for the Salesforce roadmap across the company and Revenue tech stack. This role ensures that as we scale Salesforce, we build to the highest development standards and address core business needs. This role will partner with critical team members from Revenue, Customer Success, Marketing, Finance, Legal and Product.
Our primary focus is to improve our customer journey, engagement and retention. We're passionate about how Salesforce can help Coachhub be more strategic and efficient. At Coachub, we work closely as a team, value respect & humility, and are always willing to pitch in and help other team members. We're looking for someone who is passionate about Salesforce, enjoys working closely with stakeholders, is hungry for challenges, and possesses the emotional insight to address them
Key responsibilities & Deliverables
Oversee Salesforce and related tech stack to ensure all functions work seamlessly together
Steer the vision of Salesforce at CoachHub, including understanding the full potential of the platform to solve business and customer challenges
Primary relationship owner for all internal and external stakeholders of the Salesforce platform
Project Manager for all strategic projects in our GTM System roadmap
Manage our vendor relationships and technical budget, including identifying and vetting the appropriate tools, supporting pricing negotiations and contract terms, supervising usage, and evaluating value delivered
Design and create new programs to improve best practice sharing to enhance the quality and efficiency of Salesforce and its integrated systems
Essential requirements
8+ years of Salesforce management experience
Certified Salesforce Advanced Admin
Extensive Sales Cloud and Service Cloud experience
High proficiency in spoken and written English
Ideal Candidate Profile:
Strong communicator who enjoys interacting with various stakeholders and problem-solving
Technical profile but has the business insight to understand and orient workstreams around strategic company objectives
Thorough understanding of different options and best practices for management of projects, programs, risks, and change
Excellent organization, communication and prioritization skills
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About CoachHub
CoachHub is your trusted global talent development platform. We enable behavioral change with world class coaching delivered through our state-of-the-art digital platform. Every day, we reinvent people development to support individual, collective and organizational transformation.
Our scientific, holistic coaching approach has been formulated by our Innovation Lab, a collective of in-house learning experts, behavioral scientists and a dedicated Science Council of research leaders from around the world. Together, they leverage scientific evidence and platform insights to maximize business impact and drive innovation at CoachHub.
Our global pool of over 3,500 certified business coaches in 90 countries offer coaching sessions in over 80 languages to more than 1,000 enterprise clients across six continents and are supported by our international team of over 400 dedicated CoachHubbers.
We provide personalized, one-on-one coaching at scale with our AI-enabled technology platform that offers a simple and elegant user experience and a seamless coaching journey.
In June 2022, CoachHub closed a $200M Series C funding round, bringing its total funding to $330M. Read more about our announcement and plan for the future here.
