Business Analyst

M^ZERO • Remote • 1w ago

Intro

We are seeking a highly proactive and detail-oriented Business Analyst to report directly to our Senior Operations Manager and assist in optimizing the Minter One (MXON) processes and ensuring seamless daily operations. MXON is the first minter on the M^0 Network. It manages the minting, redeeming and availability of M token through working with leading institutional partners.

The Business Analyst will contribute to various operational duties, playing a key role in supporting the smooth execution of our services and ensuring operational excellence.

Key Responsibilities

Report directly into the Senior Operations Manager, assisting them in executing operational processes across asset, protocol, client, and market operations.
Support the day-to-day execution of mint and redemption operations, collaborating with Validators, SPV operators, and other stakeholders.
Work closely with counterparties and customers of the Minter to streamline operational workflows and ensure robust arrangements are in place for product support and business development.
Provide operational support in maintaining high-touch client relationships, addressing client needs, and ensuring client satisfaction.
Help identify process inefficiencies and opportunities for improvement, working on initiatives that enhance operational efficiency and quality.
Assist in the preparation of documentations and standard operating procedures.
Support the creation and maintenance of internal tools and processes that contribute to operational excellence.
Proactively address potential operational issues, escalating as necessary to senior management.

Qualifications

1-3 years of experience in operations or finance functions.
Basic understanding of operational workflows and business processes in a trading, finance function or in a fast paced startup environment.
Proven experience with google sheets/excel, SQL, Pivot tables and general analytical skills is highly desirable
Knowledge in crypto and experience buying & selling crypto assets is a plus.
Fluent in English.

Skills & Attributes

Reliable, proactive, and self-motivated, with a strong sense of accountability.
Strong attention to detail, with a commitment to delivering high-quality outcomes.
Data driven mindset with the ability to identify and address issues proactively.
Adaptability and willingness to learn new tools and processes.
Excellent communication and interpersonal skills, with the ability to work effectively within a team and with external stakeholders.
Ability to manage multiple priorities in a fast-paced environment, with strong organizational skills.
Strong problem-solving abilities and the capacity to work effectively under pressure.

Benefits

Remain in contact with the rest of the industry, participating in conferences and on-site company events worldwide.
Tell us what your ideal IT setup and preferences are, and our tech ops teams will deliver to your needs however unique they are.
Gain exposure to some of the most recognizable minds in crypto, digital money, and governance design — at M^0 and across our investors.
Get a wellbeing allowance or Gym membership.
Enhance your skills with an annual development budget.

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About us

M^0 is decentralized money middleware. M^0 Labs builds technology for the M^0 ecosystem. Based on a decentralized architecture and institutional-grade collateral design, the M^0 platform allows institutions to issue a fungible and fully programmable digital dollar on crypto rails.

The M^0 Lab’s founding team has years of experience in stablecoin and crypto governance design as well as traditional financial services. The company has received financial support by some of the largest and most sophisticated investors in technology, including Bain Capital Crypto, Pantera Capital, Road Capital, AirTree, Standard Crypto, Galaxy Digital, The SALT Fund, ParaFi Capital, Distributed Capital, Kraynos Capital, GSR, Wintermute, Caladan, and Earlybird. M^0 Labs has raised c. $60m of funding following the completion of its Series A in June 2024.
Learn more at https://m0.org .

At M^0, we offer equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, or other class protected by applicable law.