💜 Meet Mondu
At Mondu, we have the vision to disrupt and become the leader in B2B payments. We are building a Buy Now, Pay Later solution for B2B e-commerce businesses. Our business will address a new set of customer needs in a vast new market segment. To do so, we will need to re-invent core parts of the payment experience to serve the needs of business customers. Moreover, we will need to listen closely to local customer needs and tailor our approach to the requirements of local customers in Europe.
After a hugely successful initial funding round we are looking to grow at a phenomenal pace and this will not be possible without the right people in the team.
Our Risk team at Mondu consists of 3 main areas; investments (Treasury), loss prevention (Credit), and financial crime prevention (Fraud).
We focus on managing external risks to Mondu - whether it be consumer risk, market risk, merchant risk, or fraud risk. The environment and day-to-day work is ever-changing - and it’s our challenge to be ahead of the curve!
As the BNPL market continues to expand, we’re now working in one of the most competitive credit markets. Our team is composed of the brightest and most inquisitive minds to ensure all investments and risks are handled with ease.
👩💻👨💻What you’ll do:
- Manage our collections portfolio KPIs and reporting suite.
- Develop and implement enhanced Dunning strategies across multiple channels including calling strategy, emails, and letters.
- Collaborate with internal teams, including finance, and buyer operations, to develop dispute strategies and ensure timely payments.
- Provide support in our collaboration with external collections agencies.
- Support the company's growth strategy into new markets, working closely with internal stakeholders to ensure the BNPL product is market-leading through detailed analytics and forecasting.
Requirements
🏅What do you need to succeed in this role?
- 3+ of high-level coding ability and good handling of SQL or similar coding languages
- Professional experience using MS Excel at a high level and various business intelligence tools (Tableau, Metabase, Power BI, etc.)
- Inquisitive mindset and a background in an analytical environment
- A strong focus on your personal development
- Solid interpersonal skills to help you deal with stakeholders across the business
- As you will carry out the role in English, fluent in business English is a hard requirement
It would be a plus if you also:
- Are able to speak/ write/ understand German.
- Came from a collections background.
🎁 What's in it for you?
- You can accelerate your career and take ownership of your work and development in a flat hierarchy where 360 feedback is encouraged
- Choose to work from home or our office when needed
- 1K euros of yearly learning & development budget for anything that will help you grow
- 30 vacation days a year
- Extensive visa and relocation package
- You can choose your perks with 40 euros per month to use with Heyday (including mobility, learning, home, gaming, food & drink)
- Laptop and equipment of your choice
- 25 euros monthly to have fun with your team!
- Drinks and snacks in the office (whenever you feel like taking a break from your “home HQ”)
🦸 Are you a Monduneer in disguise?
Working in a truly diverse group makes us stronger and more resilient. Furthermore, it enables an unfair advantage - learning from each other, seeing different perspectives, and considering a broader range of variables in our decision-making. That is what being a Monduneer is all about.
Thus, regardless of your background, age, disability, gender, parental status, race, religion, sexual orientation, educational background, or any other aspect you feel is a statement of your diversity, we look forward to discussing your role in mind.
If you believe you are a Monduneer in disguise, and it's time for you to shine, submit your application, and we'll take it from there.
