Role Overview:
The Senior Revenue Operations Process Manager will be responsible for leading the documentation, setup, and management of revenue-related processes across the organization. This position requires a strategic thinker with a strong background in process management, change management, and process roll-out initiatives. The ideal candidate will collaborate with cross-functional teams to ensure effective implementation and continuous improvement of processes that drive revenue growth.
Key Responsibilities:
Process Management Documentation: Develop, document, and maintain comprehensive process maps and standard operating procedures (SOPs) for all revenue-related processes to ensure clarity and consistency across the organization.
Process Setup and Optimization: Lead the setup and optimization of revenue processes, identifying areas for improvement and implementing best practices to enhance operational efficiency and effectiveness.
Change Management: Facilitate change management initiatives related to process improvements, ensuring smooth transitions and minimal disruption to operations. Provide training and support to teams on new processes.
Process Roll-Out: Oversee the roll-out of new and updated processes, ensuring that all relevant stakeholders are informed and equipped to implement changes effectively.
Collaboration and Stakeholder Management: Collaborate closely with sales, marketing, finance, and product to align processes with organizational goals and ensure effective communication across functions.
Performance Measurement: Establish key performance indicators (KPIs) to monitor process effectiveness and efficiency. Regularly review and analyze performance data to identify opportunities for further improvement.
Continuous Improvement: Foster a culture of continuous improvement by regularly soliciting feedback from teams, analyzing process performance, and implementing enhancements as needed.
Your profile:
Bachelor’s degree in Business, Marketing, or a related field (Master's preferred).
Experience in sales operations/revenue operations, or a similar role within a technology startup or fast-paced environment.
Strong analytical and quantitative skills, with the ability to derive insights from complex datasets.
Expertise in sales processes, CRM systems (Salesforce preferred), and marketing automation tools.
Strategic mindset with the ability to align revenue operations with overall business goals.
Strong communication and interpersonal skills, with the ability to collaborate effectively across different departments and levels of the organization.
Results-driven mindset with a focus on revenue growth and operational excellence.
What you can expect from us:
Become part of an AI revolution
30 Days of paid vacation
Flexible working hours
Join a dynamic start-up and a rapidly growing team
Work with international industry and science experts
Take on responsibility and shape our company and technology
Regular team events
