*** This is an office based role, you must be able to commute to and work in the City of London as a norm***
About us
Archax is an FCA-regulated exchange, broker and custodian for digital assets, targeted at professional and institutional clients. Our services cover all types of digital assets – from cryptocurrencies to NFTs to digital securities – as well as traditional financial instruments too. Our vision is to develop a truly digital capital markets ecosystem that bridges traditional and crypto markets, leveraging tokenisation and blockchain/DLT/Web3.0 technologies.
The Role
Archax has reached a growth point in its development and an opportunity has arisen for an experienced Senior Systems Engineer to join the team. They will bring many years of experience supporting a wide variety of systems and technologies preferably from a capital markets environment. The successful applicant will also have worked in an environment where internal developers have built internal capital markets/trading software.
They will provide a senior technology support function and ongoing project-based engineering work across the technology estate, including desktops, severs, networking, public cloud and applications, both off the shelf and bespoke.
Applicants will have a strong engineering background, be ambitious, bright, motivated and have substantial experience in a highly technical role. They will also be comfortable gaining and maintain professional qualifications.
Archax is a highly regulated fintech scale-up so experience of working in a rapidly evolving fluid company is vital. The successful applicant must have experience in a firm that has delivered product to external customers.
Knowledge and Experience Required:
- 5 years + experience as a hands-on Technical Support Engineer/Application Support Analyst
- Excellent problem-solving and communication skills
- Hands-on experience with the administration of Windows/Linux/Mac OS environments
- Comfortable managing and administering business systems e.g. Order management systems, risk management systems etc.
- Networking knowledge to CCNA level (+Palo Alto Firewalls)
- Hands-on experience administering Office365 as a platform
- Understanding and experience with the administration of MySQL and PostgreSQL databases
- Experience with automating tasks via POWERSHELL/BASH
- Providing exceptional 1st/2nd/3rd line support to all levels in the organisation, in office and globally.
- Experience in setup and management of Intune/JAMF MDM
- Experience in setup and management of Microsoft XDR platforms
- Hands on experience with Jira, Confluence and Bitbucket Cloud administration
- Implementation of patch management to workstations and servers
- Troubleshooting and implementing Single sign on (SSO) technologies such as OAuth, OIDC and SAML.
- Experience with monitoring tools – PRTG, Grafana, OpenSearch, Prometheus.
- Provision of technical mentoring and oversight of junior staff as required.
Beneficial Experience:
- Hands-on experience with Amazon Web Services & Azure(certification preferred)
- Any experience with CyberEssentials+ and ISO 27001 Certifications.
Other required Skillsets/Traits:
- Ability and willingness to take ownership, responsibility and accountability of projects
- Excellent project management skills
- Strong written and verbal communication skills
- Strong analytical skills including problem solving and solution-orientated thinking
- Able to use initiative, work unsupervised and comfortable taking responsibility
- Energetic personality with the drive to effect change and develop relationships across all levels of the business
- Degree or relevant industry qualification
Benefits:
- Competitive salary
- Discretionary bonus
- Company pension scheme
- Comprehensive private healthcare scheme
- Death in service benefit
- 25 days holiday. Increasing by one day each year up to 30 days
- Extra day’s holiday for birthday
- Being part of an entrepreneurial, exciting, fast-growing, and future thinking company
- Opportunities to attend events representing Archax and its vision
- Encouragement and support in your personal career development and industry knowledge
Archax is an equal opportunities employer and places a high value on diversity and inclusion. We do not discriminate based on any attribute.
