OverviewMedallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.
We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.
We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.
At Medallia, we hire the whole person.
Team and Role:
An exciting opportunity exists within Medallia’s growing Talent Acquisition Team for an experienced recruiter excited about not only scaling a team, but building a company. In this capacity, you will consult directly with senior leaders, develop a deep understanding of Medallia’s business objectives, initiate innovative sourcing strategies, and identify, attract, and close top talent. With a bent for evangelism, passion for ownership, and maniacal focus on candidate experience, the ideal candidate will recall a history of success in a fast-paced, startup-style environment. If you thrive working as part of a fun, collaborative, and smart team, you’ll love the new challenge ahead of you.
ResponsibilitiesThis is a 6 month contract opportunity.
Candidates must be based in Mexico but will work remotely.
- Source, Recruit, Vet, and Manage Technical candidates to align with complex technical roles across Mexico and/or Argentina and/or in the US
- Engages active and passive candidates through a mix of sourcing activities
- Develops sourcing strategies for active and passive candidates and leveraging competitive knowledge and market insights
- Leads definition of selection criteria, resource mapping and overall selection process Leverages InMail skills and crafts proper outreach to qualified candidates, follows up with calls as appropriate.
- Manages applicant and candidate pipeline efficiently for current and future roles.
- Manage offer negotiations in alignment with Medallia’s Compensation Policies
- Completes and documents candidate feedback in our ATS and leverages other recruiting tools and support, as appropriate.
- Creates a positive and professional candidate and hiring manager experience
- Ensures 100% completeness and accuracy of all critical candidate information, requisitions, and other information required during the hiring cycle.
- Effectively partners with and communicates strategy to hiring managers, internal stakeholders, finance and HR business partners.
QualificationsMinimum Qualifications
- 5+ years of recruitment experience in small to medium sized tech or software industry
- Expertise in managing a full-cycle recruiting desk in a fast-paced environment
- Thorough knowledge of technology industry landscapes and trends
- Experience recruiting for complex technical roles across Mexico and/or Argentina and/or in the US
- Native or Near-Native Fluency in both English & Spanish is required
Preferred Qualifications
- Experience with iCiMs and/or FindEm
- Ability to learn/flex and adapt to changing business needs
- Ability to build credibility with upper levels of management to guide and influence
- Articulate / strong presentation skills, both 1:1 and in groups
- Passion for innovative sourcing and recruitment techniques with a focus on providing a white-glove experience to clients and candidates
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.
