About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Senior Business Intelligence Engineer - Order Management
Location: Shanghai or Shenzhen
About Us:
At Flexport, we're on a mission to revolutionize global trade by building the next generation of software for moving freight - a combination of cutting-edge technology, data analytics, logistics infrastructure, and supply chain expertise. With nearly 10,000 clients and suppliers across 109 countries, we're making global trade easier for everyone, from established brands like Georgia-Pacific to emerging innovators like Sonos. Since our inception in 2013, we've raised over $1.3 billion in funding and continue to push the boundaries of what's possible in the freight forwarding industry.
The Opportunity:
We're seeking a Senior Business Intelligence Engineer with a passion for transforming data from our new Supply Chain Solutions product into actionable insights for our sellers and shippers. This team builds solutions for customers who use Flexport’s emerging Order Management systems to connect with their suppliers and contractors, putting you at the center of defining new processes, consolidating data, and developing supply chain insights. This role is perfect for someone passionate about building datasets and dashboards for enterprise workflows and understanding global supply chain. The successful candidate will be comfortable working with engineering, business, and product stakeholders to dive deep into existing data, help define new data needed to answer client/supplier questions, and build dashboards/reports to inform and drive behavior within Flexport and with our seller/shippers.
Key Responsibilities:
- Meet with our customers to gain a deep understanding of their supply chain needs and how Flexport can use our data to help answer their questions
- Work closely with our business, operations, and technology teams to build datasets, metrics and reports to make data driven decisions
- Become a domain expert: Understand the market, competitive landscape, and how Flexport fits into it all
- Collaborate with a cross-functional team to define product requirements and translate them into effective design solutions for new products focused on order management and booking management tools.
Job Requirements:
- 5+ years of experience as a Data Analyst, BI Engineer, Product Analyst, or similar role
- Strong SQL fluency required – you will be building complex logic to extract and transform data into actionable insights. Experience with Looker and Snowflake a plus.
- Experience collaborating with business, product, engineering teams to define and develop operational and product metrics.
- Executive communication skills and empathy to understand and discover business pain points and build solutions to improve the user experience at all levels of the global trade process
- Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
Why Flexport:
At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated, and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Apply now and be part of our mission to make global trade easy for everyone!
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
