Open source is our beating heart and it’s something that fuels our work and our culture. It’s where we began. It’s where we’ll always be. Our vision is to become the trusted open-source data platform for everyone. We are a Cast of over 400 individuals (‘Crabs’) located across the globe. Why Crabs? Because we believe in thinking sideways.
Our Sales team plays a crucial role in our growth and profitability. We want to be the trusted data source data platform for everyone – which, let’s face it, is an ambitious target. But thanks to our dedicated commercial OR GTM teams we are growing fast.
Our sales team works directly with customers as well as with channel partners. We look for courageous people ready to revolutionize the way businesses operate and are not afraid to challenge our customers' current ways of working. Showcasing the transformative power of Aiven's open-source managed data services is essential.
To join our Cast, you will need to be goal-oriented, with excellent negotiation skills and broader communication abilities. Plus, you will need to be adept (like a true Crab) at venturing into all the hidden crevices and corners that could lead to more sales.
Who we are:
So, how do we become the trusted open-source data platform for everyone? By listening closely to our customers and taking action to ensure they achieve their business goals. You see, the software we create is merely a means of delivering value.
Our thinking is customer-first. That’s why our customers are at the front and center of all we do. And in the spirit of sideways thinking, we’re by their side as well. Actively helping them solve their challenges. Collaborating. Sharing. And innovating. In other words, it really isn’t just about who we are. It’s about who our customers are – and where they want to be.
Our values:
We want individuals who can embody our values of ownership, courage, and openness.
What does that mean in practice?
We take ownership of the problems we solve. What we do is about improving life for our customers, enabling them to meet their goals. So, we own our decisions and mistakes. Sometimes that takes courage. But we don’t falter – we take on challenges with confidence. And right at our heart is openness. We’re always open to new ideas – from wherever and whoever they come.
The role:
We are looking for a Deal Desk Manager to own quoting/deal structuring and become the subject matter expert on process, policy, and pricing-related matters.
As part of the Revenue Operations team, the Deal Desk Manager will be the liaison between sales and other key stakeholders involved in the quoting/deal structuring process (Finance, CSM, Legal, Product, etc.) and over time build the function and team as we grow into new geographies, etc.
The position is full-time and permanent and can be located remotely in EMEA or in one of our offices in Helsinki, London or Berlin.
What you'll do:
- Own deal structuring and quoting, advising the sales team on alternative contract options, and/or value propositioning to help drive deal closure.
- Obtain necessary approvals (e.g. discounts) through to commercial discussion to confirm that this is a quote that the company wants to sign, and that Aiven can deliver on it.
- Partner with Field Sales to accelerate the quoting process through documentation and process improvements.
- Build processes and policies with Finance, the Sales Function, Legal, CRM, and the Product team to speed up deal execution.
- Contribute to sales process management, compensation design and sales performance activities (e.g. review deal information post sales or share lessons learned and ideas for improvement).
- Liaise between Sales and Finance on accounting-related questions.
- Ensure CRM data integrity on all won opportunities, including agreements and related deal documentation.
What we're looking for:
Don’t worry if your experience doesn’t line up perfectly – we still encourage you to apply! We believe in investing in our crabs’ professional growth.
- 3+ years of experience in a Deal Desk function in the Enterprise SaaS/B2B Industry
- Strong understanding of quote-to-cash processes and systems (e.g. CPQ or CLM)
- Resourceful and entrepreneurial to help us build the deal desk playbook
- Problem-solving, creative attitude and ability to work in a fast-developing environment
- Strong interpersonal, verbal, and written communication skills; work well with cross-functional teams to achieve desired outcomes
Our offer:
If you ask us what’s the best thing about working for Aiven, many will probably say it’s the high concentration of talent from around the world that we have here. Enjoy the agile environment of a hyperscale scale-up where you can truly make an impact and have fun while at it.
We invest in you:
- Participate in Aiven’s equity plan.
- With Aiven locations spanning the globe, we want all our crabs to find the right balance with our hybrid work policy.
- Get the equipment you need to set yourself up for success.
- Step up your career game with real employer support (use one of our learning platforms, annual learning budget, and more).
- Get holistic wellbeing support through our global Employee Assistance Program.
Make a difference at Aiven:
- Contribute to open-source projects that you find meaningful outside of work - and get paid for it! Our Plankton program recognizes extra work to the open-source ecosystem for developers and non-developers alike.
- Use up to 5 days per year to volunteer for a good cause of your choice.
- Join one of our team member resource groups - empower yourself and others in missions that resonate with you.
What else:
- Need insurance? We’ve got you covered - benefit from our: Employer's liability insurance, Personal Accident, Illness & Travel Insurance, Group Life Assurance, Office Insurance, Group Income Protection and Business & Leisure Travel Accident Insurance.
Amazing! What’s next:
If you think Aiven is the place for you, send us your CV and we’ll get in touch.
How to Recognize and avoid employment scams:
There has been a rise in fake job postings used by scammers to get personal information. Please familiarize yourself with the red flags of a potential scam.
Here at Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted over video call or in person, our interviews will never occur over text or chat. If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at recruitment@aiven.io.
Equal opportunities:
Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.
At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at recruitment@aiven.io.
