Operations · London · Hybrid
Delivery Manager - London
Join a unique company that combines the excitement of working in a high-growth tech startup with the fulfilment of creating life-changing social impact.
At Beam, you get to do work that really matters. We’re solving the world’s toughest social problems. And we’re growing fast 🚀
About the role
We’re looking for a Delivery Manager to join our growing team in London.
In this pivotal role, you’ll ensure the successful delivery of key London accounts, working closely with Local Authorities to drive strong referral pipelines and showcase Beam’s impact as an effective service. You’ll be at the forefront of building and maintaining exceptional relationships with Housing Managers and council teams, ensuring we meet and exceed our delivery targets.
This is a fantastic opportunity to take ownership of high-profile partnerships, track performance, and lead strategies that enhance our customer experience and service reach.
You’ll do
Building and nurturing key partnerships – acting as the go-to contact for Housing Managers and Local Authority teams, ensuring seamless collaboration.
Leading performance monitoring – overseeing tracking, evaluation, and forecasting of referral and pathway performance.
Driving strategic initiatives – proactively working with Operations Leads and Senior Operations & Sales teams to ensure strong referral pipelines and smooth account performance.
Shaping Beam’s approach – providing key insights into Local Authority engagement, refining strategies to maximise referral generation.
Owning high-impact projects – identifying and tackling challenges that ensure our accounts stay on track and deliver measurable impact.
Who we’re looking for
A proven track record in operations, delivery management, or stakeholder engagement, with the ability to balance strategic oversight and hands-on execution.
Strong analytical skills, with the ability to interpret data, uncover insights, and drive meaningful improvements.
Excellent relationship-building and communication abilities, working with Local Authorities, internal teams, and external stakeholders.
Experience managing multiple projects or pathways simultaneously, navigating competing priorities effectively.
A data-driven mindset, using automation tools and reporting systems to streamline processes and enhance efficiency.
Experience working with Local Authorities or public sector organisations is preferred.
A background in leading or mentoring teams, or a strong interest in developing people management skills.About Beam
We’re a team of just over 170 working from our beautiful coworking space in Shoreditch and from home. We’ve picked up an armful of awards for our work (including one from our former Queen!) We’re one of the 10 hottest startups in London, according to WIRED magazine and one of LinkedIn’s Top 15 UK Startups for 2022.
We’re proud to be rated a top company to work for by Escape the City and The Dots and are committed to hiring diversely and inclusively. You don’t need a degree to work here. We especially want to hear from global majority candidates and/or those who’ve experienced social disadvantage.
Our benefits
- Salary banding £45-50k - highly competitive for tech for good and social impact.
- Access to therapy, coaching, classes & content - powered by Oliva.
- Generous EMI-qualifying share options.
- Annual company festival to build a great Beam culture.
- 1:1 workplace coaching with More Happi.
- Team talks from leading UK tech entrepreneurs.
- Free subscription to Calm meditation app.
- Discounted bike and accessories with Cyclescheme.
- Discounted tech products with Techscheme.
- Generous Holiday - 25 days 3 additional days over the Christmas period + bank holidays.
- Pension scheme where we contribute 3% of your salary and you contribute 5%.
- Your own financial well-being coach, through Bippit.
Application process
We have a four-stage interview process, giving you plenty of time to learn about Beam while we get to know you:
30-minute video call with a member of the Talent team.
Timed scenario-based tasks, giving you a better sense of the role.
Interview with a member of the team.
Interview with our Director of Operations.
Please note:
We are accepting rolling applications for this role, with no fixed close date - if you are interested please do apply when you can.
We have a 6-month wait period before you can re-apply for this role.
- Department
- Operations
- Locations
- London
- Remote status
- Hybrid
Operations · London · Hybrid
Delivery Manager - London
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